FAQs

How can I change my shipping address?

Changing your shipping address can be done through your ‘My Account’ page under ‘Addresses’.

How can I track my order?

Once a tracking number is available, it will be available in your ‘Orders’ section under ‘My Account’.

How do I cancel my order?

Please call 905-363-0850 or email info@itekimaging.ca within 24 hours of placing your order to cancel.

How do you ship my order?

Our main courier that we use is Purolator, however we can ship with FedEx, UPS, Canada Post or Canpar is preferred.

What are the payment methods available?

We accept all major credit cards and PayPal for payment.